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FSB ONLINE allows you secure
and convenient access to your accounts using the Internet 24 hours,
7 days a week. With FSB ONLINE you can:
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Retrieve statements |
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Access account information |
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Make online balance inquiries |
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Download transactions |
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Enter Stop Payments |
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Transfer funds between your FSB Uvalde accounts |
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View checks |
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Cash Management for Business Customers |
You will need a web browser
that supports 128-bit SSL encryption. Netscape Navigator 7.0 and
higher and Microsoft Internet Explorer 6.0 and higher both support
this encryption. To test
your browser click here. To download the latest version of
Internet
Explorer or Netscape
for free, click on the appropriate link.
You will also need to have a bank
assigned user ID and PIN.
Yes. A one-time application
is required to sign up for FSB ONLINE. You may complete an application
online, print, sign and deliver it to any First State Bank of
Uvalde office. Once this form is received by the bank with your
signature and account information, we will issue a user ID number
and a PIN (Personal Identification Number) which will be mailed
to you.
On your first visit to FSB
ONLINE, you will be required to enter the bank-issued user ID
and PIN. You will be required to change the PIN that we've assigned
you to one of your own choice. That PIN will then be used whenever
you access FSB ONLINE.
For security purposes, after
three consecutive invalid sign-on attempts, you will be "locked
out" of the system. If you are locked out, you need to call
Customer Service at 830-278-6231 and we will reset your user ID
and PIN.
We do not have access to your
PIN once it has been changed. However, we can reset your PIN back
to your initial PIN and you can then reset your own preferred
PIN. Just give us a call.
After you enter your PIN number
on the first screen of FSB ONLINE, you will be shown a list of
your accounts and the balance in each. You may click on
"Accounts" tab to view List, Detail, Transfer, History,
Statement and Selection. You May click on "Services" to view
Change Info, Change Password, Stop Payment, Order Checks,
Reminders, Bank Mail, Session Reports and Alerts.
Yes, you can change your used
ID and PIN as often as you want. To change your user id go to
Services>Change Info. To change you password go to
Services>Change Password.
You must be a sole or joint
owner on an account to access it through FSB ONLINE. If you do
not see all of your accounts, please contact Customer Service
at 830-278-6231 or stop by your local banking office.
Account transactions and balances
are real-time and may change during the day as you carry out transactions.
There may be delays from time to time because of processing or
system issues, which we cannot control.
You will be able to view up
to 90 days history on all accounts, you will also be able to
view up to a year worth of statements.
If you get an error message,
please make a note of the message, the error number, and the time.
Then simply call the bank at 830-278-6231 and we will make every
attempt to resolve the issue as soon as possible.
Immediately change your User
ID and Password under Service Options. Contact
the bank at 830-278-6231 during business hours.
FSB ONLINE has a 10-minute
time out feature. If the system has been inactive for over 10
minutes, the user will be required to re-enter their ID and PIN
number.
PCSIB is a secured site thus
account numbers are shown, customers may use nicknames on
accounts through Accounts>Selection.
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