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FSB ONLINE allows you secure
and convenient access to your accounts using the Internet 24 hours,
7 days a week. With FSB ONLINE you can:
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Retrieve statements |
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Access account information |
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Make online balance inquiries |
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Download transactions |
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Enter Stop Payments |
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Transfer funds between your FSB Uvalde accounts |
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View checks |
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Cash Management for Business Customers |
You will need a web browser
that supports 128-bit SSL encryption. Netscape Navigator 7.0 and
higher and Microsoft Internet Explorer 6.0 and higher both support
this encryption. To test
your browser click here. To download the latest version of
Internet
Explorer or Netscape
for free, click on the appropriate link.
You will also need to have a bank assigned user ID and password.
Yes. A one-time application
is required to sign up for FSB ONLINE. You may complete an
application online (print,
sign and mail it to any First State Bank of
Uvalde office). Once this form is received by the bank with your
signature and account information, we will issue a user ID number
and a password which will be emailed or mailed
to you.
On your first visit to FSB
ONLINE, you will be required to enter the bank-issued user ID
and password. You will be required to change the password that we've assigned
you to one of your own choice. That password will then be used whenever
you access FSB ONLINE.
For security purposes, after
three consecutive invalid sign-on attempts, you will be "locked
out" of the system. If you are locked out, you need to call
Customer Service at 830-278-6231 and we will reset your user ID
and password.
We do not have access to your
password. You may use the “Forget Your Password?” feature
located below the user ID and password button located on the web
page or we can reset your password back to your initial
16 letter alpha password you were given when you first went
online. Just give us a call.
After you enter your password number
on the first screen of FSB ONLINE, you will be shown a list of
your accounts and the balance in each. You may click on
"Accounts" tab to view List, Detail, Transfer, History,
Statement and Selection. You May click on "Services" to view
Change Info, Change Password, Stop Payment, Order Checks,
Reminders, Bank Mail, Session Reports and Alerts.
Yes, you can change your used
ID and password as often as you want. To change your user id go to
Services>Change Info. To change you password go to
Services>Change Password.
You must be a sole or joint
owner on an account to access it through FSB ONLINE. If you do
not see all of your accounts, please contact Internet Banking or Customer Service
at 830-278-6231 or stop by your local banking office.
Account transactions and balances
are real-time and may change during the day as you carry out transactions.
There may be delays from time to time because of processing or
system issues, which we cannot control.
You will be able to view up
to 90 days history on all accounts, you will also be able to
view up to a year worth of statements.
If you get an error message,
please make a note of the message, the error number, and the time.
Then simply call the bank at 830-278-6231 and we will make every
attempt to resolve the issue as soon as possible.
Immediately change your User
ID and Password under Services. Contact
the bank at 830-278-6231 during business hours.
FSB ONLINE has a 10-minute
time out feature. If the system has been inactive for over 10
minutes, the user will be required to re-enter their ID and
password
number.
PCSIB is a secured site thus
account numbers are shown, customers may use nicknames on
accounts through Accounts>Selection.
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